Privacy Policy

Who we are

FamilyOrganization.app is operated by Next Mountain Ventures (“we”, “us”). It's a family organizer: a shared calendar, chores and routines, meal plans, and a display for your TV, phone and browser.

You can reach us at support@familyorganization.app, by phone at (214) 724-4912, or by mail at 110 N Akard Street #1017, Dallas, TX 75201, United States. Parents with a question about a child's information can use any of these. Our support page has the same details.

What we collect

We ask for very little. We never ask anyone's date of birth — there is no such field anywhere in the app — and we never collect a phone number from anyone inside the app. The one question about age is on our website's beta portal, which asks the person using it to confirm they're an adult (18 or older); see The beta portal.

From the adult who creates the account

• Email address and password (the password is stored only as a one-way hash).
• A display name, and the name of your household.

Information you enter about your household

• Family members: a name, an optional free-text label such as “Mom”, an optional photo, an avatar and colour, and points settings.
• Calendar events copied from the calendars you choose to sync on your phone, including each event's title, notes, location and times.
• Chores, routines, one-off tasks, task categories, and what a task is worth or costs.
• Meals and saved recipes, with their descriptions and any photo you add.
• Areas of your home you set up to share out, with their names and any photo you add of the room.
• The household's own “anchor points” — the short statements you choose to show on the TV.
• Your time zone and, if you choose to add it, your home address (used for travel times).
• Optional custom sounds or voice recordings a parent uploads for announcements, and the text of announcements you schedule.

Created as the service is used

• A history of chores and tasks that were checked off, including who and when.
• Connected TVs and displays: a name, the TV's serial number and network identifiers, the address it was last seen at on your home network, and when. A TV signs in with its own device account, not with a person's.
• Records that a reminder or announcement was sent, and which quote a TV has already shown.
• Short pairing codes used to connect a TV.

Only if you turn them on

• Alexa: the link to your Amazon account, and an ID that ties an Alexa voice profile to a family member.
• Travel times: if you switch this on and save a home address, our server sends your home address and the location text of an upcoming event to Google's Distance Matrix service to work out a driving time. Only those two addresses are sent — not the event's title or notes, and nothing that identifies you or your household. Your phone and TV never call Google themselves.
• AI assistants: if a parent connects one (for example Claude or ChatGPT), it can view and edit your household information on their behalf, and we keep a record that they agreed. See AI assistants below.

From visitors to our public pages

• The beta form asks for your name, email, optional phone number, the TVs and phones you use, and an optional message. Phone numbers are used for texts only if you tick the consent box.
• Google Analytics, on our public website pages only — the homepage, feature, comparison, guide and blog pages, beta sign-up and beta-community pages — records how visitors use those pages, such as which pages were viewed. It uses cookies and a random identifier. It is never loaded inside the app or on the sign-in, account sign-up, beta portal, TV pairing or AI-assistant connection pages.

How we use it

Only to run the service for your family: showing your checklists, calendar and TV display, sending reminders you've set up, keeping points and history, connecting your devices, and keeping the service secure and working. We do not use it for advertising, we do not build advertising profiles, and we do not sell it.

Who we share it with

We share information only with service providers who handle it on our behalf to run the service:

• Supabase — our database, sign-in and file storage. Everything described above is held here.
• Netlify — hosts the website and its background functions.
• Google — the Distance Matrix service for travel times, and only the two addresses described above, if you use them; and Google Analytics on the public website pages described above.
• Amazon — Alexa, only if you connect it.
• Roku — runs the app on your TV. Roku also collects its own device information under its own privacy policy.
• Sender — the beta list, for emails and, with consent, texts.
• An AI assistant provider — only if you connect one, as described above.

The daily quote shown on the TV comes from an outside quotes service. We fetch a pool of quotes from it on a schedule and store them ourselves, so nothing about your family is ever sent there, and your TV never contacts it.

We may also disclose information if the law requires it, or to protect the safety of our users or our service. If we are ever part of a sale or merger, the information stays under this policy.

The beta portal

Beta testers can use a portal on our website to try the TV and iPhone demos, vote on what we build next, and send us ideas. It uses the same account as the iPhone app. It has no advertising or analytics of any kind, and no Facebook code or tracking pixel.

• Your portal profile: a first name (shown as your display name), and, if you choose to add them, your country and the TVs and phones you use. You also tick “I'm an adult (18+)”, and we record when you did. Kid and device logins can look around but can't vote, send ideas or appear on the tester list.
• Votes: which features you voted for. Everyone sees how many votes a feature has, but not who voted — you're the only person who can see your own votes through the portal, and that includes our admin view. Someone with direct access to our database could see them.
• Ideas you send: the idea's name, the idea itself, its category and devices, and whether you chose to post it in our beta group on Facebook or send it privately to Josh on Messenger. Every idea stays private to you and us until we approve it. When we do, only a short title and summary we write ourselves goes public, credited to “a family”, never to you by name. If we decline an idea, the reason we give is shown only to you.
• The tester list: off unless you turn it on. When it's on, the portal shows the first word of your name and your country, nothing else.
• Facebook and Messenger: feedback, and the text of an idea you share, goes to Facebook or Messenger only when you tap to open them — the portal copies the text for you to paste. We don't send Facebook anything, and nothing you type is put into a link. What you post there is covered by Meta's own privacy policy. Feedback sent this way is not stored in the portal.

Your portal profile, votes and ideas are deleted when your account is deleted, and a feature's vote count drops with it.

AI assistants (Claude, ChatGPT and others)

Connecting an AI assistant is optional. Only a household admin — a parent — can do it, and only after reading a notice that names the company that will receive the information and ticking a box to confirm they are a parent or guardian.

What an assistant can do

Once connected, it can view and edit your household's tasks, routines, meals and saved recipes, your task categories, your areas of the home and their checklists, and your anchor points — and it can delete any of them. Deleting is real deletion, and there is no undo from the assistant's side. It can also read the household's name and settings, the list of people in it, and the TVs you've paired.

It can read calendar events, including their titles, times, locations and notes, but it cannot add, change or delete one — your calendar is copied one way from your phone.

It cannot see the home address in your settings, which is deliberately withheld from it. It cannot create, change or delete login accounts or remove anyone from the household. It cannot reach your recorded sounds or announcement settings. It cannot see any other family's information, and it cannot see anything else on your phone or in your email.

Who receives it

What the assistant views leaves our service and goes to the company that runs it — for example Anthropic for Claude, or OpenAI for ChatGPT — as part of your conversation. That company's terms and privacy policy decide what happens to it, including how long it is kept. We can't see it, change it or delete it. You can disconnect an assistant at any time from “Connected apps”; that stops future access but does not erase what it already received, which you would delete in that service.

Children

Your household information may include children's names, schedules and locations. By connecting an assistant, a parent or guardian decides to share it. Today, connecting shares all of the areas listed above; if you would rather not share children's information with an AI company, don't connect one.

Our record

When an admin connects an assistant we save a record of which household, which account, which app, which version of the notice they agreed to, and when. It holds identifiers and the app's name — no family names, email addresses or household information. We keep it permanently, even if the household or account is later deleted, as our proof that a parent agreed. This is the one thing on this page that account deletion does not remove.

Children's privacy

FamilyOrganization.app is a tool for parents to run a household. We don't market it to children, and there is no way for a child to add themselves to your family or to sign up for a household of their own and be joined to yours.

How a child gets into the app

An adult creates the household. Everyone else — adults and children alike — is added from inside the app by someone who is already a member of that household. Most children never get a login at all: they appear on the family list, and their chores and routines show on the shared TV and on a parent's phone.

A login is optional, and only for a child who will sign in on their own device. When you create one, you type the email address and the password yourself and tell the child directly — we send no email and the child confirms nothing. You can take that login away again at any time from the same screen, which leaves the child on the family list without one.

We do not ask for anyone's age or date of birth at any point, and we do not store one.

What we hold about a child

• What a parent or another household member enters: a name, an optional label such as “son”, an optional photo, an avatar and colour, and the chores, routines, tasks and calendar items assigned to them.
• What happens as the service is used: which chores and tasks were checked off, and when. If a child has a login, we also hold the email address the parent chose, an ordinary one-way hash of the password, and the usual sign-in records.

We do not collect a child's location, contacts, messages, phone number, school or age. The app never reads the device's location. There is nowhere in the service for a child to post, chat, or share anything publicly, and a child's information is never shown to anyone outside their own household.

How it's used and shared

A child's information is used only to run the service for the family. It is never used for advertising or profiling, and no third-party analytics run anywhere inside the app or on the sign-in page. It is shared only with the service providers listed above, who handle it for us.

An AI assistant is a third party, and connecting one shares your household's information — including children's names and schedules — with the company that runs it. Only a household admin can connect one, and the database enforces that: a child's login cannot approve a connection, and a token issued from one would see nothing. See AI assistants above.

Your rights as a parent

Everything we hold about your child is visible to you in the app, and you can change it there. To remove a child, open Family, then Users, then that person, and choose “Remove from Family”. That deletes their profile and, if they had one, their login. The record of chores that were checked off stays with the household's history but is no longer attached to that person; a photo that was uploaded for them is removed when the household is deleted. To remove everything at once, delete your account and household — see below.

If you would rather we did it, or you want to know exactly what we hold, email us at support@familyorganization.app. We may ask you to confirm you are the household's account holder before acting, and we will not ask for more than we need to do that.

How long we keep information, and how to delete it

We want to be straightforward about this rather than print a schedule we don't keep. Nothing in the service expires on its own. There is no job that ages information out after a set number of days. What you put in stays until you or another member of your household deletes it, or until the household itself is deleted.

That includes things you might expect to lapse: the history of chores that were checked off, the record that a reminder was sent, expired TV pairing codes, and calendar events after the day has passed. An event you delete from the calendar on your phone stops showing everywhere, but its row is marked deleted rather than erased, and it goes for good when the household does.

Deleting one thing at a time

Anything you entered you can change or delete from the app, and it goes from the live service straight away. Deleting a meal, a room photo or a recorded sound deletes the stored file with it. Removing a person deletes their profile and their login; see Children's privacy above for exactly what that leaves behind.

Deleting your account and your household

In the app, open Family, then Users, then Account, then Delete Account. The app first asks our server what would go and tells you before anything happens.

• If another admin is left in your household, we delete your login and your membership. The household carries on for everyone else.
• If you are the last admin, the whole household goes with you — because nobody would be left who could manage or delete it. That means the family list, chores, routines, tasks and their history, the calendar, meals and saved recipes, areas of the home, anchor points, settings including your home address, every paired TV, and any Alexa link. It also permanently deletes every stored file: member photos, meal photos, room photos and recorded sounds. The logins of everyone else in that household are deleted too, unless they also belong to another household. This cannot be undone, so the app makes you type DELETE to confirm it.

The one thing deletion does not remove is the consent record described under AI assistants, which holds identifiers only and is kept as our proof that a parent agreed.

After deletion, copies can remain for a while in our hosting provider's encrypted backups until those backups are rotated out. Google keeps the website analytics described above under our Google Analytics account settings, not ours to delete row by row. Beta-list sign-ups are kept until you unsubscribe or ask us to remove you.

Your choices

• See, correct or delete anything about your household from the app.
• Remove one person, including a child, without deleting the household.
• Delete your account, and your whole household with it.
• Disconnect a TV, Alexa, or an AI assistant at any time.
• Unsubscribe from beta emails or texts using the link or by replying STOP.

We don't have a self-service export yet. If you want a copy of what we hold, or there's something you need that the app can't do, email us and we'll do it by hand. Depending on where you live, you may have additional legal rights over your information; contact us to use them.

How we protect it

Information is encrypted in transit and at rest by our hosting provider. Each household's information is separated by access rules in the database so that a family can reach only its own. Photos and recordings sit in private storage — there is no public address for them — and are shown through links that expire. TVs sign in with their own device accounts, which you can remove at any time. No system is perfect; if we ever learn that information was exposed, we will tell the people affected as the law requires.

Changes to this policy

If we change this policy in a way that affects how we handle information, we'll update the date at the top. For anything that affects children's information, we'll write to the email address on your account before the change applies.